Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only be enjoyed as a form of entertainment. They are games of chance and should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gambling in New Zealand. By accessing our site, you confirm that you meet this legal requirement. We are committed to preventing underage gambling and comply with all NZ gaming regulations.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying about the amount of time or money spent
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or accumulating debt to fund gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Failed attempts to cut down or stop gambling
- Using gambling as an escape from stress, depression, or other problems
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Restrict the amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session end times to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from a gambling site to take a break
- Account Closure: Close your account entirely if you wish to stop gambling
Use these tools proactively to stay in control of your gaming experience.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation NZ — Free, confidential support and counselling
Phone: 0800 262 468 (free call)
Website: www.pgf.nz - Gamblers Anonymous (NZ) — 12-step support groups across New Zealand
Website: www.gamblersanonymous.org.nz - Samaritans New Zealand — Emotional support and crisis counselling
Phone: 0800 726 666
Website: www.samaritans.org.nz
International Support
- GamCare (UK) — Support and information for problem gambling
Website: www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Resources and treatment referrals
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and resources
Website: www.ncpgambling.org
If You Need Help
Problem gambling is treatable. If you're concerned about your gambling or that of someone close to you, please reach out to one of the organisations listed above. Professional counsellors and support groups are available to help you regain control.
You are not alone, and seeking help is a sign of strength, not weakness. Contact the Problem Gambling Foundation NZ today on 0800 262 468 for free, confidential support.